SpamTagger with RAV Anti-Virus


WCF & Associates provides a managed package of email-scanning services to protect your company's email from Internet-based spam, email outages, and viruses. 

Overview:

WCF & Associates provides the following services in one convenient managed package designed to allow you to protect your company email without taking on a new major new IT project.

Service Description:

The email-scanning services are provided as a managed service. WCF & Associates provides the server hardware, co-located at your facilities, at our facilities, or at a combination of the above; all software and licensing; all maintenance on hardware and software; day-to-day management of all equipment; upgrades and other required maintenance; and system monitoring with emergency paging. The service provides the right to use new versions of the Email Scanning System software as new versions are developed. Email Scanning System software developments that provide substantially new features, rather than enhancements to existing features, may require additional charges.

The following mail scanning features are included in this service:

  1. Store and forward email: Each inbound email message accepted from the Internet will be stored for up to 30 days if the Internet connection, ISP, or mail server is unavailable

  2. Virus scanning: Each inbound and outbound email message may be virus scanned, depending on customer configuration, using a commercial anti-virus product certified to catch 100% of the "in the wild" viruses by West Coast Labs, or by another reputable testing lab

  3. Spam scanning: Each inbound email message may be spam scanned using various scanning tools which analyze message content, the sending server, sending email address, or other information to determine if the message is an unsolicited commercial email (UCE), or spam, and depending on customer configuration may be rejected, quarantined in a domain-wide holding mailbox, or have the subject tagged

  4. Attachment type scanning: Attachments may be scanned by type, such as ".exe", and removed, or renamed, based on customer configuration

  5. Disclaimers: Disclaimers may be added to email messages, inbound and outbound, in text or HTML format, and with different disclaimers used for inbound and outbound messages

  6. Secondary DNS: Secondary DNS servers may be provided for all customer DNS zones that are scanned by the service

  7. Distributed, redundant architecture: The Email Scanning System provides multiple, redundant, servers at multiple physical locations with a distributed control system so that any site, or server, may be removed from service without blocking inbound email flow

  8. Individualized Control: Control decisions about the actions to be performed on an email are made based on the recipient, and where appropriate the sender, individual email addresses allowing for the ultimate configuration flexibility with defaults available at the domain level

The table at the bottom of this page provides details on how the services may be configured.

Further Information:

Information on these services and retail pricing is available from Rob Olson. Please contact Bill at (262) 662-4029 or (800) 854-0180 or BFarmer@wcfa.com with any questions.

Table 1 Scanning and configuration details

Service

Inbound or outbound

Items configurable only by domain

Items configurable by user

Notes

Store and forward

Inbound

Servers used to store and forward

None

Standard hold time is 30 days

Virus scan

Inbound and outbound

  • Notification: local administrator email, sender, and/or recipient

  •  Policy: clean, reject, etc.

  •  Allow users to decide if message should be scanned?

Should message be scanned? (subject to domain level control)

Systems check for virus signature; updates hourly

Configuration settings may be different for inbound and outbound messages

Secondary external DNS

Inbound

Name servers

None

Provided to ensure mail may be delivered when customer network is down

Spam scan

Inbound

  • Address of spam holding mailbox

  • Rejection of message text

  • How, and if, mail is scanned (i.e., which blacklists may be used, should the message be content scanned)

  •  The spam score level at which mail should be rejected, held, or tagged

 

Attachments by type

Inbound

  • Rejection message text

  •  Attachment type list

 

  • Should email be scanned?

  •  Remove or rename attachment

 

 

Disclaimer text

Inbound and outbound

  • Text of disclaimer

  • Add disclaimer in text, HTML, or both

  • Should the disclaimer be attached?

Configuration settings may be different for inbound and outbound messages